Refund Policy

Courses

If a paid course isn't right for you, you can request a full refund within 14 days of purchase, as long as you haven't completed more than a reasonable portion of it (we use 30% of lessons as a guide). This gives you real time to try a course while keeping it fair to the creators who make them.

Subscriptions

Premium subscriptions renew automatically. You can cancel any time in Settings, and cancellation stops the next renewal — you keep access until the end of the period you already paid for. We don't provide partial refunds for the unused part of a billing period, except where the law requires it.

How to request a refund

Email elevar.support1@gmail.com from the address on your account and tell us what you'd like refunded and why. We aim to respond within a few business days. Approved refunds go back to your original payment method; how quickly it appears depends on your bank or card provider.

Exceptions

• Purchases showing signs of abuse (for example, downloading or copying course materials, or a pattern of buy-then-refund) may be declined.
• Items clearly marked as non-refundable at checkout.
• Where a longer or shorter window is required by the law that applies to you, that law governs.

Creators

When a learner is refunded, the corresponding sale and commission are reversed from the creator's balance. This keeps refunds simple for learners and transparent for creators.

Questions

Not sure whether you qualify? Just ask — elevar.support1@gmail.com.